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eDynamic's Expertise in Microsoft Dynamics CRM

eDynamic is Microsoft Certified partner & we offer comprehensive consulting, roadmap & end-to-end implementation of Microsoft Dynamics for enterprises.

eDynamic’s expertise for Microsoft Dynamics include:

  • End to end, cost-effective implementation using our Global Delivery Model
  • Solution development
  • Architecture support
  • Migration from existing customer relationship management tools to Microsoft Dynamics.
  • Version upgrades
  • Integration of Dynamics with other Microsoft Products – Sharepoint, Exchange, Outlook
  • Application Outsourcing on Microsoft Dynamics
  • Maintenance
  • Support

Key points for Microsoft Dynamics include:

  • Microsoft CRM license cost is actually half the cost of some other third party vendors in the market.
  • It can start from a minimum of 3 users or more to 300 or more users.

Microsoft Dynamics CRM 4.0 was released with the following improvements:

  • Improved remote access capability
  • More powerful and easier to configure Reporting and BI
  • Improved programmability with enhanced Web Services
  • More powerful data import tools

Not just cutting edge CRM but also Integration, Collaboration, Workflow Management

Microsoft Dynamics finds pride of place in the Gartner 2008 Magic Quadrant for CRM Customer Service not just because it is a comprehensive customer service solution but also because it can integrate with other Microsoft products such as Outlook, BizTalk, Exchange and SharePoint, to foster tight integration and internal collaboration around the customer, and later to support customer communities.