Generate business online
When you sell online, making the customer’s experience a good one is absolutely imperative, both to making the initial sale and, more importantly, to establishing a long-term relationship. Usability must match customer expectations. To that end, it is important to develop processes that regularly take the pulse of your customer base so you can always offer them the experience they’re looking for.

eDynamic’s eCommerce practice ensures your site is truly interactive and engaging, and functions consistently as a tool that generates measurable business. Using a variety of tools, we build a profile of your target users, and establish their motivations, goals, and typical behavior patterns. Then we build the navigation, information architecture and experience around that profile. We determine all possible customer touch points, and optimize them to create a continuous user experience.

We can help you derive maximum profit from IT spend. We offer:

• Customer Relationship Management (CRM) for eCommerce sites
• Portal development (eCommerce / B2C intranets / learning and training centers)
• Web Content Management for eCommerce sites
• Knowledge management for eCommerce sites

Our consultants have custom Web application development expertise on .NET and Java, and are certified on Microsoft and IBM technologies.

eDynamic offers:

• Evaluating business strategy/process alignment
• PCI compliance
• Inventory management, marketing, order fulfillment, finance, and customer service
• Product page optimization
• User experience driven, interactive functionality
• Product comparison engines
• Process driven applications & tools, etc.
• Payment gateway implementation
• Shopping cart implementation
• Website analytics support